Care Agency
Finding the perfect carer
for you
Heart of the South Care Agency can care for you or your family/clients in their own home. We cater for an extremely wide range of disabilities and have in-depth knowledge to enable you to stay safe and happy in your home whilst maximising your independence. Based in Truro, we cover the South East and Cornwall.
We understand that having a carer coming to visit can be daunting, but we’ll do everything we can to make sure you’re happy with the service we’ll be providing. As well as the usual questions we ask about care requirements, we’ll also ask you about your hobbies and interests so that, wherever possible, we can match you to a carer who enjoys the same things. This extra step means we can offer a more personal service to our clients and ensure they enjoy plenty of opportunities for fun activities and interesting conversations about topics they enjoy.
Photograph by Heart of the South Care Agency
We provide home care for:
The ageing population
Getting older is inevitable but Heart of the South Care Agency can enable you to stay in your own home for longer. From assistance with personal hygiene tasks, to cooking, shopping and attending social events, we can provide whatever help you need.
Sensory impairments
When our senses don’t work as they should, daily tasks and social situations can be challenging. Our teams specialise in providing care for deaf, blind and deafblind clients. We can also provide specialist care for those with touch or spatial awareness impairments.
Learning disabilities
Learning disabilities affect every individual differently and Heart of the South Care Agency will create tailored care plans for every individual we look after. No matter how your learning disability affects daily life, we’ll help support you in every way and ensure you live life to its fullest.
Physical disabilities
Thanks to our investments in staff training, we can provide a high level of specialist care, including ventilator care, for those with physical disabilities. We’ll always take the time to understand how your disability affects you and find the best ways that we can help.
Mental health
Mental health issues can be challenging for families to manage, especially if the person it affects lives alone. Our carers can provide tailored mental health support and have vast experience in a range of conditions. We always treat our clients as unique individuals and never make assumptions based on their mental health issues alone.
Children and families
Medical conditions requiring complex care can have an effect on the whole family. If your child needs extra support at home or schools, we can be here for you. We’ll take time to understand your child as an individual and find the best way to help them enjoy a full life. We’ll always try to send the same carer/s wherever possible, meaning your child gets to know a familiar face.
Safeguarding
Everyone has the right to live their life free from violence, fear, and abuse, but not everyone can protect themselves. If you’re an adult experiencing abuse or neglect, or if you’re concerned about an adult experiencing abuse or neglect, contact 0300 123 4131 (out of hours number 01208 251300).
For information on safeguarding children, see the Safeguarding Adults Cornwall child protection page. You can find out more about types of abuse and how to get help in stopping abuse in our easy read guides below.
Safeguarding
Photograph by Heart of the South Care Agency
You can also send Heart of the South Care Agency a message via the form provided to get started.
Looking for care at home in Truro? Give us a call now on
01872 273559
or 07857 300423.
