A first-class home care provider

Sue is the Director and Founder of Heart of the South Care Agency Ltd. She builds on her sound innovation in other branches and creates 'forever teams' which ensures continuity and familiarity for our service users. As well as developing the vision of the life each service user wants to live, Sue has also been personally responsible for improving their lives and helping them to thrive in the equal, person centered lives they lead today. She has done this by providing well trained, dedicated and caring staff. Her first responsibility in Cornwall, back in 2007 was providing excellent staff to other supported living providers and caring for the people rescued from Budock. Since then Sue is proud to have become a supported living provider herself, with the private side of the business becoming established in 2014. 

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At Heart of the South we go from strength to strength with Sue at the helm leading our Business Direction.

Kelly has her AAT Level 3 Qualification and has worked for the company since 2017. She has a wide variety of skills that make her an exceptional member of Heart of the South Care Agency. She is extremely client focused and innovative.

Amanda is our Operations & Registered Manager here at Heart of the South. Amanda has her Leadership and Management Level 5, NVQ 3 National Vocational Certificate of Unit Credit Health and Social Care, Advanced Apprenticeship in Business Management Level 3-4, HR management, and many more qualifications! She has many years of experience and knowledge within the sector, and we are extremely lucky to have her as part of our team!

​Jack has been a valuable member of the team for 4 years and is now apart of our management team, dedicating his skills and the great support he provides to all, developing his leadership to one of the Deputy managers. Jack is currently working towards completing his Level 5 in Leadership and Management in the Social care sector. 

Shonna has worked for the company since 2016 and started as a Care Coordinator. Shonna has her NVQ Level 3 in Health and Social Care and is in the process of completing her Level 5 in Leadership and Management. Shonna has around 10 years' experience within the care sector. Shonna is also learning to support the Finance Manager with accounts and is in the process of completing her AAT Level 3.

Amy is our Medication Officer and has worked in the care industry for 22 years. She started her career as a care worker, and throughout the years has progressed to management roles. Amy has her NVQ level 3 in Health and Social Care, Access to Nursing, National diploma in Applied Psychology, BA honours in Human Behavioural studies and Psychological Sciences and has her level 4 in Safe Handling and Administration of Medication.